We got a call to a job the other day. A client had just bought a new PC to be delivered by PC World. The old machine had died at boot up, something about the drive being corrupt. Anyway, we got the call to visit and configure their new machine. PC World were late ordering the replacement PC so after delays getting the machine to the client, we were off!
On arrival at the site there were a wide range of tasks to complete. Installing three printer drivers on two machines, rebuilding the network (more on that later!), recovery of data and configuring remote desktop. Well, it turns out PC World did not return the data drive so data recovery was out. I set up the various printers (downloading all of the drivers, HP your site sucks!) We then configured XP Remote Desktop to allow the client to access their laptop from the new PC. Thankfully the client had the vision to search out a machine that still had XP on it, so this task was eased a little.
XP, yes XP on a new machine in August 2008. XP service pack 2 I might add. It’s not even a recent version! Updating to SP3 and adding the remaining updates completed the job, so far. We will return to this one when PC World recover the data on the old drive, or give up and return it.
Whatever happens I’m sure I’ll be running Spinrite past the drive and booting from Ubuntu to see what remains of the data.
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